Policies & FAQs – Minds & More

Minds & More is a boutique coworking studio and members’ club. Our space is home to freelance stylists, creatives, and collaborators — and open to clients who book directly with them.

To keep everything flowing smoothly, here are our key policies and FAQs:

For Hair Clients

For Members

For Collaborators

  • Our real-time booking system allows you to view availability and request appointments online 24/7. You will receive an email confirmation once your booking is accepted.
    If you don’t receive confirmation within 1 hour during opening times (or if you receive a rejection email), please contact us directly to confirm.

  • Each stylist manages their own cancellation policy. As a general guideline, we recommend giving at least 48 hours’ notice to cancel or reschedule. Please check directly with your stylist for their exact terms.

  • Yes — Minds & More offers bridal, event, and shoot services with our members. These require a non-refundable deposit at the time of booking, followed by full payment before the service date.
    If a booking is cancelled at the last minute, the full payment is non-refundable.

  • Please respect shared spaces — keep chairs, basins, and the kitchen tidy, and store belongings in your locker or designated storage.

  • Eco-friendly biodegradable towels and gowns are provided. The backwash is fitted with eco shower heads — please ensure clients are comfortable while supporting our eco ethos.

  • Our boutique studio is designed for a one-client-per-stylist experience. If you wish to work with two clients simultaneously, please check with management first.

  • Membership fees are non-refundable once the billing period has started. Memberships cannot be paused for holidays. In special cases (illness, maternity/paternity leave), we will do our best to support you. One month’s notice is required to cancel.

  • All members must hold valid liability insurance and provide proof upon joining.

  • The studio is open Monday to Saturday. Sundays are available by request. Opening hours are flexible and by appointment.

  • Lockers and storage are provided. Minds & More cannot accept responsibility for loss or damage to members’ property.

  • We do not have a waiting area. Please avoid bringing extra guests unless agreed in advance.

  • Keep the studio calm, professional, and welcoming. Always leave your station clean and tidy.

  • Our boutique model is designed for one client per stylist at a time. If you would like to work with two clients simultaneously, please speak with management.

  • Memberships cannot be paused for holidays. They may only be paused in special circumstances (illness, maternity/paternity leave).

    One month’s written notice is required to cancel.

  • Minds & More cannot accept responsibility for loss or damage to personal items. Please use lockers or storage provided.


  • We occasionally host pop-ups, residencies, and private events. Terms for collaborators and space hire are agreed individually in writing